Succession Planning: Knowledge Management and Transfer

Program Topics:

Knowledge management involves using systematic approaches to create, capture, validate and disseminate information and knowledge to the right people at the right time to create value and to ensure its availability for future use. Knowledge transfer is the part of knowledge management that seeks to consistently and reliably disseminate existing knowledge from those who have it to those who need it or who may need it in the future. This course will provide detailed information about how knowledge transfer can occur:

  • Within the Organization
  • Within the Division
  • Cross-Functional among Divisions
  • Within a Team
  • Beyond Organizational Boundaries

And, where does responsibility for knowledge management and transfer usually live in the organization?

  • Risk Management
  • Human Resources
  • Training & Development
  • Director’s Office
  • Division Manager’s Office
  • Information Technology


Roads Scholar II: Transportation Management

This is a course in the Roads Scholar II course track Transportation Management Focus area.

Registration Fee

The registration fee for this day class is $50 per person for employees of government agencies and $75 per person for non-government agencies. Fee includes class handout and lunch on both days. Invoices will be sent upon receipt of registration form. Invoices can be paid by cash, check, money order, or credit card.

Cancellation Policy

Please be considerate of those on the waiting list, cancel early if necessary. A full refund will be made if you cancel no later than 3 business days prior to the training day; otherwise, you will forfeit the registration fee.

Special Notes

In order to receive credit for this class, attendees must stay until the end when it is dismissed by the instructor and class certificates are awarded.

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