Dealing with Conflict - Rifle

Event Date: 4/3/2019
8:00 AM - 4:00 PM

Capacity:

1/45
Event Overview
Garfield County Sheriff's Office Community Room at Rifle Annex
106 County Road 333-A
Rifle, Colorado
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Program Topics:

Experts who study successful people suggest that success is 90 percent attitude and 10 percent skill. This workshop will address both attitude and skill as they relate to handling conflict. We will explore different perspectives on conflict resolution and their effectiveness and practice skills that support effective conflict resolution.  
Participants will take the Style Matters Assessment, which will enable them to find out which of the five main conflict-handling styles is their preferred style, the strengths and limitations of each style, and which styles they would benefit from developing. Participants will also discover where they may have “reactive” responses that interfere with their ability to resolve conflict. The workshop will cover conflict that may result from personality styles, communication styles, and competing priorities and values. The importance of working toward win/win results will be emphasized throughout.

Participants will:

  • learn the five main approaches to handling conflict and determine their preferred approach.
  • practice using the five approaches appropriately.
  • explore the role of listening in understanding the other person’s point of view.
  • analyze past conflict situations to understand contributing factors.
  • practice responding constructively when disagreements occur.
  • learn to distinguish between positions and underlying concerns.
  • learn how to better manage conflict in group settings such as team meetings.

Roads Scholar I

This course is an elective in the Roads Scholar I course track.


Registration Fee

The registration fee for this class is $50 per person for employees of government agencies and $75 per person for non-government agencies. Fee includes class handout and lunch. Invoices will be sent upon receipt of registration form. Invoices can be paid by cash, check, money order, or credit card.


Cancellation Policy

Please be considerate of those on the waiting list, cancel early if necessary. A full refund will be made if you cancel no later than 3 business days prior to the training day; otherwise, you will forfeit the registration fee.


Special Notes

In order to receive credit for this class, attendees must stay until the end when it is dismissed by the instructor and class certificates are awarded.

Instructors

Conley, Stefani

Stefani Conley has over twenty years of experience as a human resources professional and has been a senior executive for more than fifteen years in both private and public institutions. Her experience with organizations ranging from manufacturing and service companies to health care organizations and government enables her to offer a fresh perspective to leaders facing cultural and operational challenges. Creating innovative solutions which produce exemplary results, Stefani invigorates an organization, steering it to its best performance. Stefani has provided training for numerous organizations, including Montrose County, Mesa County Clerk & Recorder, Colorado LTAP, and the City of Delta.

Registration
Local Government
  Description  
$50.00 Local Government Agency (City and County)

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State Government
  Description  
$50.00 State Government Agency

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Federal Government
  Description  
$50.00 Federal Government Agency

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Non-Government
  Description  
$75.00 Private Agency

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